Privacy Policy

Introduction

Welcome to FlowGenie-Studios (“Website”, “we”, “our”, “us”).
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us.

By accessing our website or engaging our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

Full name
Email address
Phone number
Company name
Billing and payment details
Project requirements and communication records

Technical Information

IP address
Browser type and version
Device information
Pages visited and interaction data
Cookies and tracking technologies

3. How We Use Your Information

We use collected information to:

Provide and manage our services
Respond to inquiries and project requests
Process payments and invoices
Improve website performance and user experience
Send service updates and business communications
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance user experience
Analyze website traffic
Improve functionality

You may disable cookies in your browser settings; however, some features of the website may not function properly.

5. Data Sharing and Disclosure

We may share your information only in the following circumstances:

With trusted service providers assisting in project delivery
With payment processors for transaction handling
When required by law or legal authority
To protect our legal rights and prevent fraud

All third-party partners are required to maintain confidentiality and data protection standards.

6. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

While we strive to use commercially acceptable means to protect your information, no online system can guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to:

Fulfill contractual obligations
Provide services
Comply with legal and regulatory requirements

8. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Withdraw consent for data processing
Object to certain uses of your data

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.

10. Children's Privacy

Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact us at:

📧 Email: flowgeniestudios@gmail.com
Website Name: FlowGenie-studios
Website: https://flowgenie-studios.myshopify.com/